Character Minutes value your privacy. In the below policies, whenever we use the term “user” or “you” it refers to the person using the website. Whenever we use the term “Character Minutes ”, “we”, “this website”, it refers to the creators of the website.
Information We Collect
We collect all information you provide us with such as when you register for a account including but not limited to name, address, IP address, email address, physical address, contact number and how you use our services.
We also record and collect information when:
- Any survey or form you complete or any customer service you receive.
- Information you provide on any one of our communication channels or third party platforms.
We use the data we collect from you for lawful purposes such as fulfilling our obligations to you under a contract and to keep our records updated and other purposes such as marketing. We will only ever use your data for the purposes which we collect it.
We also use Google Analytics on our website. Google Analytics is an analytics software and helps us to analyse, monitor and improve our website based on the users actions. We do this to improve the end user experience.
Through the use of Google Analytics we may collect data such as what page you are visiting on our site, how long you spend and the actions you take on our site.
You have the right to withdraw from any marketing correspondence from us, to do so contact us.
Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
We use an email newsletter mailing list to inform our customers and subscribers about products or services supplied by this website. You can subscribe by opting in and signing up using your email address. Some subscriptions may be manually processed through prior written agreement with the user.
Our email marketing campaigns may contain tracking facilities within the actual email. We may track and monitor activities such as opening of emails, clicking of links within email and sharing of emails. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
If you would like opt out of our mailing list then please contact our support team.
We may use remarketing services to advertise on third party websites (including Google and Facebook) to previous visitors to our site. Remarketing utilizes cookies on the users computer to serve ads from us.
Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
When you use our website you agree to use using and storing your personal information. We may share your personal information with other third party companies or law enforcement to further check whether your data is correct.
Your personal data is very important to us, and we store your data responsibly. We will never rent, sell or give your personal data to any third party without your consent.
We also may track the actions you take on our website. We do this so we can better optimize our website.
Character Minutes may share your personal information with external third parties such as law enforcement, service providers, affiliates or to comply with any legal requests. We will never store, share or sell your financial data.
You have the right to ask us not to store or process your personal data for any purposes including marketing purposes. We will inform you if we intend to use your data for such purposes or if we intend to disclose your personal information to any third party for any purpose.
Your account details are kept secure and are never in any circumstances shared with any third party. Once services are complete your details are deleted.
Under the GDPR you have the right to be informed, the right to access your personal data and receive a copy of your personal information. You also have the right to rectify any of your personal data that you may find to be incorrect and the right to remove, delete and object.
Effective Date of Policy